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Human Factors

WHAT ARE

Human Factors?


You may think that there are few parallels between flying a plane and your own business activities. Before you move on, consider the following.

What are Human Factors?

Human Factors evolved from the aviation industry where human error has been documented as a primary contributor to more than 70% of commercial aircraft accidents. Even the most highly skilled and diligent people can deliver an inconsistent performance, purely because they are human.

Human Factors is the understanding of what affects performance and behaviour in the workplace. We focus on optimising human performance through better understanding of the behaviour of individuals, their interactions with each other and with their environment. By acknowledging human limitations, Human Factors offers ways to minimise and mitigate human error and its consequences. We recognise that human error is inevitable and that the team is the greatest asset to achieving success.

The aviation industry has gained a considerable knowledge about the limiting factors to human performance – and significant insights into how to use errors, failures and accidents as learning tools. Within aviation, error is vital as the driver for change and improvement in safety culture. There is a growing recognition of the role of Human Factors within the safety culture of other industries such as health care, construction, transport and engineering. In reality, Human Factors impacts on the way people in all businesses communicate, make decisions and deal with emergencies.

What is Human Factors Training?

Human Factors training differs from traditional safety training in that the focus is on the cognitive and interpersonal skills needed to effectively manage a team-based activity rather than the technical knowledge and skills required to perform specific operations.
Our Human Factors training would be of benefit to anyone looking for a more effective and safer working culture.

Human Factors Training - Kegworth aircraft accident

The aviation industry is streets ahead of most, if not all, industries in terms of safety.

Human Factors - Surgeons
Virtual Jet Centre - Corporate Events

In reality, Human Factors impacts on the way people in all businesses communicate, make decisions and deal with emergencies.

Virtual Jet Centre - Flight Deck Controls
Virtual Jet Centre - Flight Simulator Flight Plan

LEARNING FROM

Human Error



We believe that the best way of learning about yourself and your team is through a proactive approach and practical experience.
Starting with class room based training we then progress to our state-of-the-art flight simulator to put your team safely under pressure in a fully controlled environment to provide a unique learning experience. Our main area of focus is on team work, decision making and communication and how these impact upon performance. We will provide feedback using our aviation experts who have extensive debriefing experience.

Our courses have been developed by human factors specialists using lessons drawn from aviation as well as other high risk industries. All business and industries have an element of risk which can be influenced by key personnel. We all make mistakes, but that is the point. In the aviation industry mistakes are neither buried nor ignored, they are shared as valuable learning experiences to prevent the same mistakes happening again. We want to help you do the same.

The training we provide will test and develop your teams’ organisation skills, communication and decision making abilities tailored to your specialism or individual needs.

There is a growing recognition of the role of Human Factors within the safety culture of other industries such as health care, construction, transport and engineering. In reality, Human Factors impacts on the way people in all businesses communicate, make decisions and deal with emergencies.

What do our clients say?


… how the team worked together to solve problems, make decisions and communicate to those involved is the real key to Human Factors – for me at least. The aviation training and protocols are a strong demonstration of how crucial it is to stay calm under pressure.

– TALEM RECRUITMENT

The interrelated

Aspects to Human Factors


Human factors refer to the issues that influence people’s behaviour at work. Human Factors is often divided into three interrelated aspects:

  • Job (nature of the task, workload, working environment, procedures)
  • Individual (competence, skills, personality, attitude, motivation, risk perception)
  • Organisation (work patterns, workplace culture, leadership)
Virtual Jet Centre - Human Factors Training

The benefits of

Human Factors Training


  • Improving communication
  • Reducing human error and understanding how pressure effects us
  • Improving teamwork and productivity
  • Improving performance
  • Enhancing decision making
  • Increasing self awareness

Training programmes for

Human Factors


All of our training programmes are designed around your business objectives and training needs analysis. An example Human Factors Day would involve:

  • Introduction to Human Factors – how it evolved and underlying principles
  • Briefing on our flight simulator
  • Introduction to flying using our small flight simulators
  • Demonstration and practice in our state of the art flight simulator
  • A buffet lunch, coffee and Danish pastries
  • Flight Simulator exercise and debrief
  • Group discussion exercise – Which human factors affect your organisation and what can you do about it?
  • Final Debrief – Identification of human factors lessons learned and how your organisation can implement changes moving forward.

Before the training day we would work with your organisation to identify your specific objectives for the day and can work with your training team to deliver the programme, if that’s appropriate.

Human Factors Courses

Half day training course

Full day training course

Two days training course

Virtual Reality Human Factors training

Online training modules

Pricing

 Please contact us for an initial discussion and further details.

Human Factors - Railways
Human Factors - Medical Surgeons
Human Factors - Construction
Human Factors - Fabrication
Human Factors - Emergency Ambulance

Want To Learn More?

Please get in touch to discuss how a greater understanding of Human Factors could benefit your business.

Call us on: coming soon… or GET IN TOUCH

Virtual Jet Centre

Email: admin@virtualjetcentre.co.uk
Phone: 07850 969915

Flybe Training Academy,
Exeter, EX5 2LJ

About Us

At Virtual Jet Centre our Aerobatic Experiences, Aerial Photography, Fear of Flying , Group Events, Training, Assessment & Development and Human Factors courses have been created by professionals who have extensive experience in training pilots for leading airlines such as British Airways and Thomson.

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