You may think that there are few parallels between flying a plane and your own business activities. Before you move on, consider the following.

What are Human Factors?

Human Factors evolved from the aviation industry where human error has been documented as a primary contributor to more than 70% of commercial aircraft accidents. Even the most highly skilled and diligent people can deliver an inconsistent performance, purely because they are human.

Human Factors is the understanding of what affects performance and behaviour in the workplace. We focus on optimising human performance through better understanding of the behaviour of individuals, their interactions with each other and with their environment. By acknowledging human limitations, Human Factors offers ways to minimise and mitigate human error and its consequences. We recognise that human error is inevitable and that the team is the greatest asset to achieving success.

The aviation industry has gained a considerable knowledge about the limiting factors to human performance – and significant insights into how to use errors, failures and accidents as learning tools. Within aviation, error is vital as the driver for change and improvement in safety culture. There is a growing recognition of the role of Human Factors within the safety culture of other industries such as health care, construction, transport and engineering. In reality, Human Factors impacts on the way people in all businesses communicate, make decisions and deal with emergencies.

What is Human Factors Training?

Human Factors training differs from traditional safety training in that the focus is on the cognitive and interpersonal skills needed to effectively manage a team-based activity rather than the technical knowledge and skills required to perform specific operations.
Our Human Factors training would be of benefit to anyone looking for a more effective and safer working culture.

We believe that the best way of learning about yourself and your team is through a proactive approach and practical experience.
Starting with class room based training we then progress to our state-of-the-art flight simulator to put your team safely under pressure in a fully controlled environment to provide a unique learning experience. Our main area of focus is on team work, decision making and communication and how these impact upon performance. We will provide feedback using our aviation experts who have extensive debriefing experience.

Our courses have been developed by human factors specialists using lessons drawn from aviation as well as other high risk industries. All business and industries have an element of risk which can be influenced by key personnel. We all make mistakes, but that is the point. In the aviation industry mistakes are neither buried nor ignored, they are shared as valuable learning experiences to prevent the same mistakes happening again. We want to help you do the same.

The training we provide will test and develop your teams’ organisation skills, communication and decision making abilities tailored to your specialism or individual needs.

There is a growing recognition of the role of Human Factors within the safety culture of other industries such as health care, construction, transport and engineering. In reality, Human Factors impacts on the way people in all businesses communicate, make decisions and deal with emergencies.